Refund and Cancellation Policy
Welcome to Ignite Generation Network. We make public our policy on refund and
cancellation of donations received for the cause on payment gateway as under:-
We use payment gateway for two purposes; for receiving donations and for contributions
towards our publications.
For Receiving Donation:
No refund/cancellation request for the donated amount by any donor will be entertained for
online donations through the online payment gateway after the donation is accepted from
our Online Payment Gateway service providers unless there is a fraud notification from our
Payment Gateway Service Providers.
Once received the donation for a cause will not be refunded to the donor. No cancellation to
be made. The donation will be used for the social developmental work of Ignite Generation
For Contributions Towards Publications :
In case we receive a cancellation notice and the order has not been processed/approved by
us, we shall cancel the order and refund the entire amount. On cancellation of an order after
it has been processed/approved by Ignite Generation Network, the cancellation charges will
become applicable at a flat rate of 25% of the order value. Ignite Generation Network has
the full right to decide whether an order has been processed or not. The customer agrees
not to dispute the decision made by Ignite Generation Network and accepts the Ignite
Generation Network decision regarding the cancellation. Products once dispatched cannot
be returned. Nothing herein will prevent you from returning the product pursuant to rights
available to you under applicable law.
Your product will be delivered to you within 14 days
Cancellation must be within 5 days of placing the order.
**- Delivery time will be dependent on the size of the order as well as your location
(National). The same will be communicated to you at the time of order placing.
Credit Card Details
You agree, understand and confirm that the credit card details provided by you for availing
of services on Ignite Generation Network will be correct and accurate and you shall not use
the credit card which is not lawfully owned by you. I.e. in a credit card transaction, you must
use your own credit card. You further agree and undertake to provide the correct and valid
credit card details to Ignite Generation Network. Further the said information will not be
utilized and shared by Ignite Generation Network with any of the third parties unless
required by law, regulation or court order. Ignite Generation Network will not be liable for
any credit card fraud. The liability for use of a card fraudulently will be on you and the onus
to ‘prove otherwise’ shall be exclusively on you.
When you visit the Site or send emails to us, you are communicating with us electronically.
You consent to receive communications from us electronically. We will communicate with
you by email or by posting notices on the Site. You agree that all agreements, notices,
disclosures and other communications that we provide to you electronically satisfy any
legal requirement that such communications be in writing.
You Agree and Confirm
That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong
name or address or any other wrong information) any extra cost incurred by Ignite
Generation Network for redelivery shall be claimed from you.
That you will use the services provided by Ignite Generation Network, its affiliates,
consultants and contracted companies, for lawful purposes only and comply with all
applicable laws and regulations while using the Site and transacting on the Site.
You will provide authentic and true information in all instances where such information is
requested of you. Ignite Generation Network reserves the right to confirm and validate the
information and other details provided by you at any point of time. If upon confirmation your
details are found not to be true (wholly or partly), Ignite Generation Network has the right in
its sole discretion to reject the registration and debar you from using the Services of Ignite
Generation Network and / or other affiliated websites without prior intimation whatsoever.
That you are accessing the services available on this Site and transacting at your sole risk
and are using your best and prudent judgment before entering into any transaction through
That the address at which delivery of the product ordered by you is to be made will be
correct and proper in all respects.
Before placing an order you will check the product description carefully. By placing an order
for a product you agree to be bound by the conditions of sale included in the item’s